The team at SERVPRO of West Pasco is bar none. For years, we’ve honored one team member each month, presenting them with a small token of appreciation and a large amount of gushing and gratitude. Until now, the executive team selected the Employee of the Month; but we’re turning it back on the team now and looking to colleagues to nominate each other for a specific action that demonstrates our company’s Mission, Vision, and Purpose.
For our inaugural MVP award, we received dozens of inspiring notes about the good work of our team, but one stood out. While driving home after a long day in the office, Shanna R., our Project Coordinator for our West Pasco division, saw one of our technicians on the side of the road in distress. He had just gotten into a car accident and was waiting for police to arrive. Being that he is only 19 and his family is states away, Shanna went out of her way to sit with him and help him through the process for over two hours, not arriving home to her own family until late that night. This completely selfless and caring act is exactly what we look for in an MVP. We’re more than just a team at SERVPRO of West Pasco; we’re a family and Shanna’s act was a prime example!